Helpdesk Level 1 Consultant Junior

 

Growing company, opportunity for career progression

Full time - Permanent

Ongoing training and mentoring available

We are looking for a Level 1 Help desk consultant. You will provide product and service solution consultancy to external customers. This interactive role involves problem solving, including activation and assurance inquiries for a range of complex products and service solutions for customers.

We require an enthusiastic individual interested in pursuing an exciting new career in the field. Strong communication skills and Customer Service Skillsare essential.

This is a growing and reputable company providing IT services and professional and accessible IT support. Offering ????? ????? Sydney wide, providing fresh and effective IT solutions for your business in various sectors.

Required skills:

• 1-2years experience in a Help desk, service desk role
• Information technology certificate/ Degree is desirable
• MS Office 07/10, Windows, XP, Windows 7, Exchange 03/10, Outlook experience
• Previous experience job logging
• Basic Network Troubleshooting skills
• Understanding of network protocol
• Some email Client/Server Experience
• Experience in troubleshooting

This role is an opportunity to get your foot in the door with a growing company, who will provide you with the tools to establish a lasting career in the IT industry.

For further information contact Isabella Piccioni

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