Desktop Support Officer
Field services role covering South East Region
Based at AV's Carrum Downs office
Fixed-term contract until 30 June 2013
Ambulance Victoria (AV) currently has a Desktop Support Officer position available within our Service Management team. This is a fixed term contract until 30 June 2013. The position is located in Carrum Downs and covers the South East Region.
A requirement of this role is to be available to participate in the on call ????? ????? support roster.
The primary objective of this position is to develop and maintain the level of IT Service Delivery within AV by providing hardware and software support as well as training for all AV desktops, laptops, printers and other IT infrastructure to ensure systems are operational and reliable, meeting agreed SLAs.
To apply for this position you must have:
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Demonstrated experience in identifying business requirements, imaging PC’s and notebooks
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Demonstrated experience working with desktop operating systems, applications and hardware
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Understanding of Active Directory and associated principles
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Sound knowledge of Microsoft Operating Systems and Office Productivity applications
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Demonstrated experience in TCP/IP WAN/LAN multi-site environment, including VPN technologies, cabling qualifications beneficial
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Basic understanding of radio and electronics beneficial
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Current Victorian Drivers Licence
To be successful in this role it is essential you possess excellent communication and interpersonal skills, customer service, and prioritisation abilities.
Applicants are requested to address the selection criteria detailed in the position description which is available via the Ambulance Victoria website mycareer.com.au by emailing ???@???.??? by contacting Nicole Tibos on (??) ???? ????.
Your application will form an integral part of the selection process and should be of a high quality including:
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A covering ????? ?????
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A resume
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A document addressing the selection criteria detailed in the position description
We request that your application for the Desktop Support Officer (South East) position is forwarded by close of business Monday 20th February 2012 to ???@???.??? addressed to:
Desktop Support Officer (South East)
Recruitment Unit
Ambulance Victoria
PO BOX ???
DONCASTER VIC 3108
Please note: receipt of your application will be confirmed within two working days via email.