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Service Delivery Engineer Cannon Hill Location, Full time Permanent employment Avaya telephony engineer, 4 years + experience, Client Liasing 10,000+ Employees, Market leading company, COntact centre implementation This is a fantastic opportunity for an experienced Avaya telephony engineer to join our Technical Support team.Key responsibilities of the role would involve, Attend to client requests logged by phone, web and/or E mail. Carry out troubleshooting for any faults logged by the customers. Work with the customers and ensure successful fault resolution. Liaise with Avaya or any other vendor for escalations. Carry out basic MACs (moves, add and changes) on customers equipment. Participate in the after hours paging roster. Ensure high level of professionalism and customer satisfaction.Please apply now if you are interested in a new start for the new year!!You must be elidgible to work in Australian to be accepted. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Grant Cameron on (??) ???? ????, quoting Ref No. GCBRSAYA. Please be aware that only successful candidates will be contacted about this particular position.
Cannon Hill Location, Full time Permanent employment Avaya telephony engineer, 4 years + experience, Client Liasing 10,000+ Employees, Market leading company, COntact centre implementation
This is a fantastic opportunity for an experienced Avaya telephony engineer to join our Technical Support team.Key responsibilities of the role would involve, Attend to client requests logged by phone, web and/or E mail. Carry out troubleshooting for any faults logged by the customers. Work with the customers and ensure successful fault resolution. Liaise with Avaya or any other vendor for escalations. Carry out basic MACs (moves, add and changes) on customers equipment. Participate in the after hours paging roster. Ensure high level of professionalism and customer satisfaction.
Please apply now if you are interested in a new start for the new year!!
You must be elidgible to work in Australian to be accepted.
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Grant Cameron on (??) ???? ????, quoting Ref No. GCBRSAYA. Please be aware that only successful candidates will be contacted about this particular position.