Linux Systems Support Engineer

 

Brisbane CBD

Project Manage Technical Tasks

Work along side a highly technical well motivated company

Provide a high standard of technical support services to Customers. Contrubute to the overall success of the company by maintaining customer loyalty towards my clients poducts and services.

Responsibility:

• Provide quality onsite and remote technical support service activities for Silicon Graphics provided computer systems andperipherals.
• Install newley delivered systems H/W and S/W and provide an overview of the system features to customer system and administration staff.
• Manage any escalated technical issues according to the escalation procedure.
• Provide software support services on the OS (operationing system), networking, and filesystems
• Project manage major technical tasks i.e. installations, custom services and retrofits
• Participate on the 7x24 support roster.

• SAN/NAS
• Apache
• ESX
• DNS
• TCP/IP
• Shell scripting

Essential Criteria:

· Tertiary qualifications in a related discipline is expected.

· Minimum 5+yrs experience in a related or similar role.

· Proven skills in customer relations and customer service.

· Proven problem solving ability.

· Working knowledge of and experienced with Linux and TCP/IP network administration

· Effective presentation, verbal and written communication skills.

· Self-motivated individual, able to handle concurrent demands, and with attention to detail.

Desirable Criteria:

· Familiarity with programming techniques including shell scripts and languages (eg C, HTML)

· Experience with x86 clusters, management tools and fault finding.

· A developed area of expertise: Linux kernels, graphics, inter-networking topologies

· Experience with Storage design/deployment particularly SAN & NAS

· High level of integrity with a passion to excel.

·An ability to communicate complex information in simple terms

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Christina Thornton on (??) ???? ????, quoting Ref No. 23rd Jan. Please be aware that only successful candidates will be contacted about this particular position.