Team Leader Applications Support

 

Permanent full time

$91,711 - $98,340 per annum

12.75% super, 17.5% Leave Loading

Department of Public Works / Brisbane

Manage a team through human resource mgmt and operational planning to achieve successful outcomes

Manage service delivery to ensure services meet client and business requirements and are delivered in accordance with Service Level Agreement

Provide leadership, guidance and technical coaching and mentoring ????? ????? team and development of staff

Take the lead in minor projects and manage the development and release of new applications in accordance with departmental standards, guidelines and methodologies

Provide leadership and ensure best practise standards are followed when using Team Foundation and Build servers in a complex government environment including:

• Development languages - ASP.NET, VB.NET, C#.NET, VB6, MS Access, ASP
• Databases (SQL Server 2000 to 2005), including SSRS;
• Microsoft IIS Web Server
• Source control and service management tools
• Monitoring ????? ?????

Implement and direct best practice procedures and disciplines for applications support including SDLC and application testing frameworks

Assist in capacity and infrastructure planning to ensure the department’s application environment is scalable and allows for further growth

Maintain an active working knowledge of .NET best practices, emerging trends and departmental and whole of government policies and standards and direct best practice procedures

Provide expert advice, guidance and technical support to the team, the department and its clients relating to the implementation and management of .NET solutions

Analyse requests and incidents and provide effective and timely problem management and resolution in line with client service level agreements and departmental processes

Establish and maintain working relationships with peers, clients and vendors to provide coordinated support services and meet customer service expectations

For further information about this position and details on how to apply, please visit the Queensland Government Smart Jobs and Careers website www.jobs.qld.gov.au.

Job Ad Reference: QLD/DPW14042/11c.
Closing Date: Friday, 17 February 2012