IT Service Desk Analyst

 

Fixed term contract

Norwest Business Park, Bella Vista

Real work life balance

Are you an energetic, enthusiastic individual who is looking to work with like minded people? That is the culture of our Service Desk team.

Lloyds International is part of one of the World's largest financial institutions supporting 30 million customers through a team of 146,000 colleagues worldwide. Our global footprint touches 36 countries and we represent 1001 years of financial services history.

Currently we are looking to employ a Service Desk Analyst to join our team at Norwest in a fast paced and varied role. The key to success of this team is each member is customer focussed and willing to go the extra mile for customers.

The primary responsibility of this role is to support the business by responding to customer calls in relation to IT systems & infrastructure, establishing resolutions and providing superior customer service. You will also have the opportunity to work on projects that impact the Service Desk team and the broader business.

The successful candidate for this role; will have relevant industry experience (minimum 2 years), be customer focussed, have strong time management skills, be an effective communicator, enjoy problem solving for customers, and have relatable tertiary qualification in an applicable IT discipline.

While many employers say it, we do it….and we aim to improve the experience of working here, encouraging a real work/life balance through the offer of benefits such as an additional 5 days paid annual leave for colleagues maintaining a health leave balance.

If you are looking to the next stage in your career, we would like to hear from you. Please click the link below to apply.

Lloyds International is an equal opportunity employer and we strive to recruit and appoint the best available person regardless of sex, age, religion, race, marital status, nationality, sexual orientation or disability.